Privacy Policy

Company Name: ShinShin LLC
Legal Address: Republic of Armenia, Yerevan, Ayvazovsky St. 4/13
Email: [email protected]
Website: www.shinshin.am
Phone: +374 41 929 929

General Provisions

This Privacy Policy defines the procedure for processing, storing, and protecting the personal data of Users of the website and/or mobile application (hereinafter referred to as the “Platform”) by the Operator, in accordance with the Law of the Republic of Armenia “On Personal Data Protection”.

Using the Platform means you agree to the terms of this Policy.
If you do not agree, please stop using the Platform.

Key Definitions

• Personal Data — any information relating to an identified or identifiable individual.
• Processing — collection, storage, use, modification, transfer, deletion, etc.
• Operator — the organization that determines the purposes and means of data processing.
• User — an individual interacting with the Platform.
• Cookie — small files stored on the User’s device for functionality and analytics.

Purposes of Processing

• Registration and identification of the User;
• Order processing and product delivery;
• Customer support and technical assistance;
• Marketing, promotions, and loyalty programs;
• Improvement of the Platform’s performance;
• Compliance with legal requirements.

Online Payments and SMS Links:
Online payment transactions are processed through electronic tools. For this purpose, the Operator processes data required for:

• Sending payment links via SMS or other channels;
• Processing payments through payment forms;
• Confirming and tracking payment status;
• Refunding payments;
• Communication with banks, payment systems, and SMS providers.

Types of Data Collected

Standard Data:

• First name, last name;
• Email, phone number;
• Delivery or registration address;
• IP address, cookies, behavioral data on the Platform;
• Geolocation (if applicable).

Payment Data:

• Phone number (for SMS payment link);
• Order ID and transaction ID;
• Date, amount, payment status;
• Bank details or reimbursement information (if necessary).

Legal Grounds and Data Transfer Conditions

• User consent (during registration or payment);
• Contractual obligations;
• Legal requirements of the Republic of Armenia;
• Legitimate interests of the Operator (fraud prevention).

Transfer to Third Parties:
Personal data may be transferred to payment systems, banks, SMS providers, and couriers strictly for:

• Sending payment links;
• Processing transactions;
• Informing about payment status;
• Delivering products.

Partners are required to store and protect data in accordance with Armenian law and contractual obligations.

User Rights

• Request correction, deletion, or restriction of processing;
• Withdraw consent (including SMS notifications);
• Opt out of marketing messages;
• Contact data protection authorities in case of violations.

Protection and Security

• Encryption and secure channels (HTTPS, SMS encryption tools);
• Restricted access to personal data;
• Antivirus protection and data backups;
• Staff training and internal security documentation.

Data Retention Period

Until the purposes of processing are fulfilled;
Until User consent is withdrawn;
As required by law (e.g., accounting, fraud prevention).
After the retention period expires, data is deleted or anonymized.

Operator Contact Information

ShinShin LLC
Address: Yerevan, Ayvazovsky St. 4/13, Republic of Armenia
Email: [email protected]
Phone: +374 41 929 929
For all inquiries regarding personal data and payment-related messages.

Changes to the Policy

The Policy may be updated. The new version becomes effective upon publication. It is recommended to review the Policy periodically for updates.